Underground Storage Tank Plan Check

About the Program

Category: Information Technology (Best in Category)

Year: 2021

Underground storage tanks (USTs) can contain hazardous substances such as petroleum commonly found at gas stations. As the Certified Unified Program Agency for the region, the County of San Diego Department of Environmental Health and Quality (DEHQ) regulates the construction, operation, repair and removal of USTs. DEHQ operates the UST Program to protect public health, and the environment and groundwater from contamination. A key component of the UST Program is “plan check” where staff review construction plans for installation of new USTs, UST repairs, and UST system removals. Before the COVID-19 pandemic, UST construction plans were submitted on paper and in person. However, due to the stay-at-home orders issued in March 2020, DEHQ identified a way to transition to a virtual or online process.Using email and existing County software, UST plan-check applications are now submitted, reviewed and approved in an electronic format. Fees are processed online and approved permits and plans can be electronically distributed to contractors and business owners and accessed by field staff at construction inspections. Pivoting to an online process streamlines operations, allows for quicker turnaround time, and is projected to have an annual 6%, or $28,000, cost savings for the program.