SSA Season of Sharing (SOS) Online Application

About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Alameda County Social Services Agency (SSA), in partnership with Alameda County’s Information Technology Department (ITD), launched a new application portal for the Season of Sharing (SOS,) a philanthropic program designed to modernize and automate program operations and bolster the program’s efforts to combat housing instability and address other critical needs for County constituents. The portal is an all-in-one solution with a workflow connecting clients, partner agencies, and program staff. The portal also addresses operational needs for remote/socially distanced service delivery, and it features heightened protection of client information, paperless processes, electronic storage, text messaging, electronic notifications, and detailed activity reports.