SSA - eCF37 Online Application

About the Program

Category: Human Services (Best in Category)

Year: 2021

CalFresh is California’s implementation of the federal Supplemental Nutrition Assistance Program (SNAP), which provides food benefits to no or low-income California residents. CalFresh households must “recertify” their eligibility by completing the Recertification for CalFresh (Form CF 37) before the last day of the month of their certification period to continue receiving CalFresh benefits. Alameda County Social Services Agency (SSA), in partnership with Alameda County’s Information Technology Department (ITD), launched a new online portal that automates the submission process, thus the recertification for CalFresh benefits is done online (https://ecf37.acgov.org/). This provides CalFresh recipients more flexibility to submit their Form CF 37 from anywhere, at anytime, using any smart device. This provides a huge benefit to customers by simplifying the process of filing these reports on time and helps prevent a break in aid when submitting through slower delivery methods, such as mail. Once completed, the County’s new automated Form CF 37 is transferred directly into the County electronic document management system and eligibility staff will be notified and can review the Form CF 37 for completeness and accuracy. With the pandemic and associated shelter-in-place orders, this online recertification tool also provides recipients a safe and secure way to renew their CalFresh benefits.