Roadway Maintenance and Billing Activity

About the Program

Category: County Administration and Management (Best in Category)

Year: 2016

The Maricopa County Department of Transportation (MCDOT) Roadway Maintenance Division is responsible for maintaining approximately 2,000 miles of roads. In order to provide well-maintained roads to the traveling public in a timely and efficient manner, MCDOT contracts a portion of the roadway maintenance and temporary traffic control operations to various contractors. Contractors provide roadway sweeping, right-of-way, shoulder, and median cleaning and litter removal services as well as traffic control services during roadway maintenance. In support of this activity, each Maintenance Inspector was responsible for receiving and processing the contractors’ invoices for approval. In an effort to improve the turnaround time and reduce the number of errors introduced on MCDOT’s Invoice Approval form, the Roadway Maintenance Inspection Branch requested assistance from MCDOT’s Infrastructure Technology Center (ITC). After working with the inspectors, contractors, managers, and finance officials, the entire process was documented and a solution was identified. On March 15, 2011, the Roadway Maintenance Division in conjunction with the ITC Division implemented the Adopt-a-Highway and Litter Removal modules of the Roadway Maintenance Billing Activity (RMBA) System. The Street Sweeping module was then implemented on May 10, 2011, and lastly, the Traffic Barricade/Control module was deployed on August 2, 2011.