Move to Electronic Permitting & Workflow

About the Program

Category: Information Technology (Best in Category)

Year: 2023

Mecklenburg County Air Quality (MCAQ) Permitting and Enforcement staff adapted workflow processes to maintain a high level of customer support during the Covid19 pandemic and thereafter. Processes were converted to an electronic basis on the fly so that applications could continue to be processed, permits could be issued, and compliance reviews could still be completed.