Human Resources Department Transforms its Organizational Culture to Meet Demands of the Future

About the Program

Category: County Administration and Management (Best in Category)

Year: 2013

The County of Riverside Human Resources Department (HR) has improved its organization’s culture since 2011. Starting with an organizational climate assessment of the 19 best practices of a high performing culture, as developed by the Anderson School of Management and implemented by a company called Quad Red, HR utilized results of the survey to implement a strategic plan that would bring about measureable improvements to the department. The initiative’s main purpose is to improve employee engagement and improve the quality of work life for employees and managers. As demonstrated in the book entitled: Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People (Harvard Business Review), enhancing employee engagement levels will lead HR to becoming more effective as a department and thus enhance its ability to be strategic partners to the forty departments that rely on our services.