Wilson County Department of Social Services provides Child Support Services for the purpose of legally requiring responsible parents to support their children. The program assists individuals with obtaining support from a non-custodial parent for the child to have an economically stable home. During the Covid-19 pandemic, our Child Support staff made several changes to streamline and improve our customer service. Our improvements helped us communicate more clearly, improve safety and streamline processes; creating efficiencies for customers and our Child Support team. We implemented an early intervention toolkit, witness collection DNA, and modified court procedures.
County
Wilson County, N.C.
Featured Resources
Announcing 2022 Achievement Award Winners
Achievement Award Category
Children and Youth
Achievement Award Program
Enhanced Child Support Customer Service
Tags: Human Services
About the Program
CATEGORY: Children and Youth
YEAR: 2022
Wilson County Department of Social Services provides Child Support Services for the purpose of legally requiring responsible parents to support their children. The program assists individuals with obtaining support from a non-custodial parent for the child to have an economically stable home. During the Covid-19 pandemic, our Child Support staff made several changes to streamline and improve our customer service. Our improvements helped us communicate more clearly, improve safety and streamline processes; creating efficiencies for customers and our Child Support team. We implemented an early intervention toolkit, witness collection DNA, and modified court procedures.
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