eFiling of Direct Complaints

2023 NACo Achievement Award Winner

Maricopa County, Ariz., AZ

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About the Program

Category: Criminal Justice and Public Safety (Best in Category)

Year: 2023

The filing of Criminal Direct Complaints is a time sensitive and complex process. Working with the Maricopa County Attorney’s Office (MCAO), the Clerk of the Superior Court in Maricopa County (COSC) has developed integration between MCAO’s case management system and COSC’s eFiling system to allow electronic signing of law enforcement oaths, eFiling of documents, scheduling of hearing dates, and the issuance of summonses through a single process. The project required the coordination of multiple agencies, including municipal law enforcement as well as IT departments from MCAO, COSC, as well at the Superior Court. As a result, convenience has been added by not requiring law enforcement officers to swear oaths in person, efficiency is improved by electronically routing documents between MCAO, COSC, and the Superior Court, and greater accuracy is provided by integrating the systems and reducing the potential for human error.