County Telework Program

2023 NACo Achievement Award Winner

Montgomery County, Md., MD

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About the Program

Category: County Administration and Management (Best in Category)

Year: 2023

Flexibility in when, where and how work is performed allows employees greater work-life balance while still meeting the employer’s operational goals. With an increasingly competitive labor market for employers, Montgomery County Government (MCG) overhauled its Telework Program to empower departments and employees to work in the way that best advanced MCG goals. The new Telework Program offers a range of telework options from situational telework to full-time telework, providing employees with the opportunity to maximize their telework schedules based on the on-site operational needs of their department and in-person services with County residents. Fully leveraging telework as another modality of work further enabled MCG to improve employee experience and retention; maintain, and in some cases increase, service delivery to residents; build a more resilient organization; and advance its environmental goals.