County Navigation

About the Program

Category: Human Services (Best in Category)

Year: 2023

The Human Services Team with support from the Merrimack County Board of Commissioners, implemented the County Navigator program in January of 2022. As our employees and the community dealt with the national health crisis, County officials realized we needed to do something to respond to the needs of the community. We began to realize the inevitable changes that would occur to our everyday lives and worked to develop a plan to be prepared to meet the needs of our community due to the health crisis and to ensure we were equipped to combat the mental health and substance use disorder crisis plaguing our state. Citizens were struggling to manage many different needs, and agencies who once helped with matters such as paperwork and enrollments, finding a doctor, finding an apartment, obtaining rental or utilities assistance and even finding services for a loved one in need were overwhelmed, the Navigator Program was developed to fulfill this need for our citizens.