Achievement Award Program

CONNECT

  • Achievement Award Program

    CONNECT

    CONNECT is a network of navigators at clinics, community service organizations and governmental programs within Santa Fe County to provide residents with needed housing, food, transportation, utilities, and other social determinants of health. Using an “any door” philosophy, CONNECT network organizations screen individuals at any door, rather than at single points of entry in healthcare systems. Based on the Centers for Medicare & Medicaid Accountable Health Community model, navigators use an assessment tool to identify and address needs. We call this assistance navigation, defined as an activity that links residents to needed resources, via evidence-based practices facilitated by culturally competent staff. In addition to navigation, CONNECT incorporates flexible funding to respond to a person’s emerging or immediate crisis. A car battery, a few months of rent or utility bill payment, can change the trajectory of someone’s life. In 2018, Santa Fe County contracted with Unite Us, an electronic referral management platform, allowing for electronic referrals and immediate outcome tracking. Partnership with the City of Santa Fe in 2019 welcomed additional organizations into the network, aligned contracts and streamlined protocols. Today CONNECT has over 200 navigators from 60 programs and has linked 6,361 individuals to resources since April 2019. County Santa Fe County, N.M. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Human Services
    CONNECT
    May 1, 2022
    May 1, 2022, 12:00 am
2022 NACo Achievement Award Winner
CONNECT
Santa Fe County, N.M.

About the Program

CATEGORY: Human Services
YEAR: 2022
CONNECT is a network of navigators at clinics, community service organizations and governmental programs within Santa Fe County to provide residents with needed housing, food, transportation, utilities, and other social determinants of health. Using an “any door” philosophy, CONNECT network organizations screen individuals at any door, rather than at single points of entry in healthcare systems. Based on the Centers for Medicare & Medicaid Accountable Health Community model, navigators use an assessment tool to identify and address needs. We call this assistance navigation, defined as an activity that links residents to needed resources, via evidence-based practices facilitated by culturally competent staff. In addition to navigation, CONNECT incorporates flexible funding to respond to a person’s emerging or immediate crisis. A car battery, a few months of rent or utility bill payment, can change the trajectory of someone’s life. In 2018, Santa Fe County contracted with Unite Us, an electronic referral management platform, allowing for electronic referrals and immediate outcome tracking. Partnership with the City of Santa Fe in 2019 welcomed additional organizations into the network, aligned contracts and streamlined protocols. Today CONNECT has over 200 navigators from 60 programs and has linked 6,361 individuals to resources since April 2019.
CONNECT is a network of navigators at clinics, community service organizations and governmental programs within Santa Fe County to provide residents with needed housing, food, transportation, utilities, and other social determinants of health. Using an “any door” philosophy, CONNECT network organizations screen individuals at any door, rather than at single points of entry in healthcare systems. Based on the Centers for Medicare & Medicaid Accountable Health Community model, navigators use an assessment tool to identify and address needs. We call this assistance navigation, defined as an activity that links residents to needed resources, via evidence-based practices facilitated by culturally competent staff. In addition to navigation, CONNECT incorporates flexible funding to respond to a person’s emerging or immediate crisis. A car battery, a few months of rent or utility bill payment, can change the trajectory of someone’s life. In 2018, Santa Fe County contracted with Unite Us, an electronic referral management platform, allowing for electronic referrals and immediate outcome tracking. Partnership with the City of Santa Fe in 2019 welcomed additional organizations into the network, aligned contracts and streamlined protocols. Today CONNECT has over 200 navigators from 60 programs and has linked 6,361 individuals to resources since April 2019. County Santa Fe County, N.M. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Human Services
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    Human Services & Education Steering Committee

    All matters pertaining to children’s issues, foster care,  public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary, secondary and post-secondary education. Policy Platform & Resolutions 2022-2023 2022 NACo Legislative Priorities
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    <p>All matters pertaining to children&rsquo;s issues, foster care,&nbsp; public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary,

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