Community Vision into Action: Sharing Goals and Progress Through the County Performance Report Site

About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2023

Mecklenburg County’s Annual Performance Report is a yearly look at the progress made towards the FY2020-2022 Corporate Strategic Business Plan, which translates the Mecklenburg Board of County Commissioners Community Vision into action. Within the Plan, there are five goal areas that reflect the County’s strategic priorities for the next three years. Each goal area has one goal, several strategies, and key performance indicators for tracking progress towards the goals. Initially, the plan was a static PDF. The County Manager’s Office of Strategic Planning and Evaluation staff teamed with Geospatial Information Systems staff to design an application to share the report in a web-based interactive format. The PDF was converted to an ArcGIS Hub Site, allowing the plan to be shared with a broader audience. The Performance Report site includes live interactive charts and graphs, videos, maps, and other media. It has allowed more timely and interactive information to be shared. The result has been that the Performance Report has reached a far wider audience and has allowed anyone with internet access to explore in-depth the priorities of the County and progress in achieving these goals.