Collaborative Case Management to House Homeless Veterans
2023 NACo Achievement Award Winner
King County, Wash., WA
Best In Category
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About the Program
Category: Human Services (Best in Category)
Year: 2023
Collaborative Case Management (CCM) is an innovative, first-in-the-nation approach to help reduce veteran homelessness and best utilize Veterans Affairs Supportive Housing (VASH) vouchers in King County, Washington. This program, launched in April 2021, combines the rental assistance of a VASH voucher with case management provided locally by the King County Veterans Program (KCVP) to serve lower-acuity veterans experiencing homelessness but who are not in need of ongoing clinical case management. As part of this program, veterans also receive individualized housing search and navigation, provided by the King County Housing Authority (KCHA), to ensure that they are able to use their housing voucher quickly and in an area of their choosing. To date, 123 veterans in King County have been permanently housed through this program, and 48 new vouchers were recently made available for CCM participants due to the success of the program.