Civil Court - Paperless Operations with Odyssey Implementation

About the Program

Category: Information Technology (Best in Category)

Year: 2016

Miami-Dade Clerk of Courts celebrated Civil Court paperless operations with the Tyler Technologies, Inc. Odyssey Case Manager. Odyssey allowed for paperbased case maintenance and management functions to be migrated from a legacy mainframe to a distributed platform. The implementation resulted in court records made available in the system dating back to the 1920’s. The implementation introduced several initiatives that had never been performed before in Miami-Dade and whose volume was unlike any of Tyler’s Odyssey implementation experiences. Paperless operations commenced seamlessly with queue-driven workflows derived from a Tyler fit analysis; point-forward redaction integration; immediate availability to over 45 million pieces of paper, resultant from ingestion of a multi-year redacted backfile document repository; and a conversion cycle spanning 3 days. In all, paperless court activity and back-office operations, electronic filing of new complaints and subsequent pleadings, realtime foreclosure auctions, automated recordation and redaction of documents, and Internet viewing of electronic court documents by registered Bar were available at 8am March 2, 2015 for business as usual! Miami-Dade Clerk of Courts has not only demonstrated how technology can produce a paradigm shift in doing business, but can also produce improvements in the quality of our work product and in the customer experience.