Burnout Learning and Development

2023 NACo Achievement Award Winner

New Hanover County, N.C., NC

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2023

The New Hanover County Human Resources Learning and Development team utilized the county wide mandatory training platform for all employees to engage in a seminar and ongoing, department level-specific projects to inform and intervene around the issues of burnout across the agency. This continuous improvement learning and development engagement, THRIVE NHC, is designed to help employees know what burnout is for themselves, identify burnout as it arises in others and in their teams, and align opportunities for means to mitigate. THRIVE NHC increases awareness of resources available to employees, provides guidance on managing stress, and aims to improve job satisfaction overall.