Building Inspector Mobile App

About the Program

Category: Information Technology (Best in Category)

Year: 2021

Planning & Development Services developed a custom mobile application for use on electronic tablets in the field to transform the building inspection process onto a digital platform that improves the inspection process and the delivery of results to customers. The Building Inspector Mobile App allows County of San Diego staff electronic access to permit information from our database to support field review and collect data and result inspections digitally. Detailed inspection comments and results are submitted and immediately available to the customer without any post-processing delays that were included in the previous paper inspection process. As part of this new service, the customer receives an automated email with a detailed inspection report upon completion of the inspection in the field. Before the development of the Building Inspector Mobile App, staff used paper forms to handwrite and collect inspection information which is time-consuming and can lead to difficulty interpreting the information if there are legibility issues. The office staff would then collect all the paper inspection forms and post-process and enter results 1-2 days after the inspection was completed. The mobile app allows for more efficient and accurate data collection and results are available immediately to the public, eliminating this delay.