The County Landscape Project: Service Provision and the Public Workforce

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Counties impact daily life in ways often unseen, managing over 45 percent of public roads and 38 percent of bridges, while responding to health crises, housing challenges and natural disasters. Often behind the scenes, with nearly 38,000 county elected officials and a workforce of 3.6 million public servants, counties are responsible for maintaining key pieces of infrastructure, caring for our physical and mental health, administering our elections, ensuring public safety, strengthening environmental stewardship and so much more.
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AI offers counties potential for hiring, retention
Despite employees’ concerns over the disruptive potential of artificial intelligence adoption in the job market, workforce professionals maintain optimism that the technology, still in its infancy, could lead to better services and products from the public sector.