Transforming Human Services Initiative
Every day, counties provide services that help vulnerable individuals and families thrive, functioning as an integral part of the federal, state and local partnership in human service delivery. Counties are responsible for shaping policies and systems driving public human services programs such as the Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), childcare assistance, housing and homelessness and child welfare programs.
- Every year, counties invest $62.8 billion in federal, state and local resources and employ 259,000 human services workers to provide safety net services for millions of residents.
- Additionally, counties spend $103 billion annually on elementary, secondary and post-secondary education.
- In 10 states – California, Colorado, Minnesota, New Jersey, New York, North Carolina, North Dakota, Ohio, Virginia and Wisconsin – counties are responsible for the administration of the SNAP program. Nine of these states (excluding Wisconsin) administer TANF.
Through peer learning, technology exploration and collaboration with intergovernmental partners, NACo’s Transforming Human Services Initiative convenes and equips counties to adapt to their evolving role in county benefits administration and build integrated human services systems to best serve community members. In 2026, NACo will launch a peer learning SNAP-focused cohort to help counties troubleshoot emerging challenges, identify AI-driven best practices and share innovations.
Read our press release, announcing the initiative: National Association of Counties Launches Initiative to Strengthen County Human Services Systems
What Participants are Saying
Hon. Toni Carter
Former Commissioner, Ramsey County, Minn.
Kareem Murphy
Intergovernmental Relations Director, Hennepin County, Minn.
Anthony Trotman
Former Deputy County Manager, Mecklenburg County, N.C.
Share Your Interest
In 2026, NACo will launch a peer learning SNAP-focused cohort to help counties troubleshoot emerging challenges, identify AI-driven best practices and share innovations.
Are you working on public benefits administration or modernization in your county? Do you have ideas to share on how to streamline access to public benefits? Are you interested in participating in a future cohort to explore the applications of AI in administering SNAP? Please submit your information through the following form and NACo staff will connect with you to learn more and discuss opportunities to engage with upcoming programming:
Resource
H.R. 1 and the Supplemental Nutrition Assistance Program (SNAP): What Counties Should Know
Georgia county’s HR policy council goes digital, boosting attendance, reducing grievances
Moving DeKalb County, Ga.’s HR meetings online helped streamline proceedings and boost attendance.
House passes the 2026 Farm Bill with key county priorities
On April 30, the House of Representatives passed the Farm, Food, and National Security Act of 2026 (H.R. 7567) by a vote of 224–200.
Bipartisan House bills aim to modernize the Chafee Program for foster youth
The House Ways and Means Subcommittee on Work and Welfare introduced five bipartisan bills aimed at modernizing the Chafee Foster Care Program.
Counties are concerned farm bill doesn’t address SNAP cuts, cost shifts
County officials in the 10 states that administer the Supplemental Nutrition Assistance Program are expressing concern that the farm bill does not address H.R.1’s cuts and cost-shifts to the nation’s largest food safety net program.
County officials urged to use storytelling to strengthen advocacy, public trust
“People experience these services every day, but they don’t always see the county’s role behind them.”
From Classroom to County: Leading with High-Performance Results
Tuesday, May 26, 2026 | 2:00 p.m. - 3:00 p.m. ET
How do county leaders move from theory to transformative action? This webinar features a panel of graduates from the NACo High Performance Leadership Academy who will share real-world examples of the program's 5 essential skills.
- Lead: Fostered cultures of accountability within their local governments
- Organize: Managed complex organizational change
- Collaborate: How they’ve broken down departmental silos
- Deliver: Drive better community outcomes
- Communicate: How to effectively speak the language of the organization across diverse stakeholder groups
Attendees will gain actionable insights on how to apply these high-performance strategies to their own organizations. Whether you are an emerging leader or a seasoned executive, join us to discover how to bridge the gap between leadership potential and measurable impact.
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
For more information, visit the event page!
Deploying EV Charging Infrastructure Without an RFP – A Procurement-Safe Path for Public Agencies
California public agencies are under increasing pressure to deploy EV charging infrastructure
quickly—without compromising procurement compliance. We invite you to join a focused,
45-minute webinar hosted by Frank Huerta of LilyPad EV on either of these available dates:
Tuesday, July 14, 2026
11:00 AM (PST)
2:00 PM (EST)
Tuesday, April 21, 2026
11:00 AM (PST)
2:00 PM (EST)
Tuesday, November 10, 2026
11:00 AM (PST)
2:00 PM (EST)