Transforming Human Services Initiative
Every day, counties provide services that help vulnerable individuals and families thrive, functioning as an integral part of the federal, state and local partnership in human service delivery. Counties are responsible for shaping policies and systems driving public human services programs such as the Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), childcare assistance, housing and homelessness and child welfare programs.
- Every year, counties invest $62.8 billion in federal, state and local resources and employ 259,000 human services workers to provide safety net services for millions of residents.
- Additionally, counties spend $103 billion annually on elementary, secondary and post-secondary education.
- In 10 states – California, Colorado, Minnesota, New Jersey, New York, North Carolina, North Dakota, Ohio, Virginia and Wisconsin – counties are responsible for the administration of the SNAP program. Nine of these states (excluding Wisconsin) administer TANF.
Through peer learning, technology exploration and collaboration with intergovernmental partners, NACo’s Transforming Human Services Initiative convenes and equips counties to adapt to their evolving role in county benefits administration and build integrated human services systems to best serve community members. In 2026, NACo will launch a peer learning SNAP-focused cohort to help counties troubleshoot emerging challenges, identify AI-driven best practices and share innovations.
Read our press release, announcing the initiative: National Association of Counties Launches Initiative to Strengthen County Human Services Systems
What Participants are Saying
Hon. Toni Carter
Former Commissioner, Ramsey County, Minn.
Kareem Murphy
Intergovernmental Relations Director, Hennepin County, Minn.
Anthony Trotman
Former Deputy County Manager, Mecklenburg County, N.C.
Share Your Interest
In 2026, NACo will launch a peer learning SNAP-focused cohort to help counties troubleshoot emerging challenges, identify AI-driven best practices and share innovations.
Are you working on public benefits administration or modernization in your county? Do you have ideas to share on how to streamline access to public benefits? Are you interested in participating in a future cohort to explore the applications of AI in administering SNAP? Please submit your information through the following form and NACo staff will connect with you to learn more and discuss opportunities to engage with upcoming programming:
Resource
H.R. 1 and the Supplemental Nutrition Assistance Program (SNAP): What Counties Should Know
U.S. Department of Agriculture announces reorganization
On July 24, U.S. Secretary of Agriculture Brooke Rollins announced a major reorganization of the U.S. Department of Agriculture (USDA) that will relocate thousands of federal employees, restructure regional offices and consolidate administrative services and operations. The changes are expected to reduce USDA’s footprint in Washington, D.C. and shift more personnel to regional hubs across the country.
Banking program makes for county ‘peace of mind,’ smooth audit process
Bank failures in the news in 2023 gave Suffolk County, N.Y. county an incentive to upgrade its own bank program and create a more streamlined collateral reporting process.
Allegheny County, Pa.'s Forward with Families supports childcare providers
Allegheny County, Pa.'s Forward with Families initiative aims to create an additional 5,000 childcare and after-school slots across the county over the next five years.
Bipartisan House bills aim to modernize the Chafee Program for foster youth
The House Ways and Means Subcommittee on Work and Welfare introduced five bipartisan bills aimed at modernizing the Chafee Foster Care Program.
Annual ceremony honors unclaimed deceased indigents
Okaloosa County, Fla.'s Lazarus Memorial Service provides a dignified burial for residents whose remains were not claimed by family members or loved ones.
Colorado county and city team up to address local food accessibility
Boulder County, Colo.’s HEAL team collaborated with the City of Boulder’s planning department to build a stronger comprehensive plan department to build a stronger comprehensive plan.
Island-Strong Finances: How Kauai County Built Resilience from the Inside Out
Tuesday, May 26, 2026 | 2:00 p.m. - 3:00 p.m. ET
Hawaii's counties carry a unique weight: the responsibility of serving tight-knit communities while managing the financial pressures that come with island life. For Kauai County, the Garden Island, that responsibility has meant building a financial foundation strong enough to weather uncertainty from the inside out. With a $550 million budget and a community navigating rising housing costs, shifting economic drivers, and the ongoing demands of core public services, every dollar counts.
In this session, Kauai County Treasurer Nancee Robles shares how her office partnered with three+one to generate over $20 million for county programs. Join NACo and three+one's Vice President of Client Servicing, Mike Ablowich, alongside Treasurer Robles for a conversation about what it means to protect taxpayer dollars, serve your community with integrity, and what counties across the country can learn from Kauai's approach.
This webinar is brought to you by NACo EDGE, establishing people, purchasing, and performance cost-saving solutions that can be applied to counties nationwide. EDGE is owned by NACo, advised by county leaders and 100% focused on solutions for U.S. Counties. Learn more about NACo EDGE here.
For more information, visit the event page!
Deploying EV Charging Infrastructure Without an RFP – A Procurement-Safe Path for Public Agencies
California public agencies are under increasing pressure to deploy EV charging infrastructure
quickly—without compromising procurement compliance. We invite you to join a focused,
45-minute webinar hosted by Frank Huerta of LilyPad EV on either of these available dates:
Tuesday, July 14, 2026
11:00 AM (PST)
2:00 PM (EST)
Tuesday, April 21, 2026
11:00 AM (PST)
2:00 PM (EST)
Tuesday, November 10, 2026
11:00 AM (PST)
2:00 PM (EST)