Raymond Burns

Raymond Burns serves as the head of the Office of Innovation at Harris County Universal Services under the direction of Sindhu Menon. In this role, he leads efforts to drive technological advancement and operational efficiency across the county, ensuring that innovation remains at the forefront of public service.

Prior to joining Harris County Universal Services, Raymond served for 11 years as the Executive Director of IT and Fleet for Commissioner Precinct 2 under Adrian Garcia. During his tenure, he spearheaded numerous groundbreaking initiatives, including electric vehicle adoption, a precinct-wide ridesharing solution, and efforts to optimize IT technology for more seamless and efficient county operations. Additionally, Raymond has been a leading advocate for the integration of artificial intelligence within county operations, leveraging AI to enhance data-driven decision-making, optimize workflows, and improve service delivery for residents.

Raymond has received multiple prestigious awards in recognition of his contributions to technology and innovation, including accolades from the National Association of Counties (NACo). His dedication to forward-thinking solutions has solidified his reputation as a transformative leader in government technology.

Beyond his professional achievements, Raymond has been married for 20 years and is a proud father of five. His personal and professional life reflect his unwavering commitment to innovation, sustainability, and progress.