Melissa Kraft

Melissa Kraft is the Chief Information Officer at Dallas County, the eighth largest County in the United States. She oversees the Information Technology (IT) systems for approximately 6,600 County employees and the electronic records for over 2.6 million residents.   Prior to coming to Dallas County, she was the Chief Technology Officer at City of Denton, a full service city including electric, water, solid waste and an airport. At City of Denton, Ms. Kraft led the technology and infrastructure transformation, including a data center upgrade and consolidation, a data academy, 911 quality assurance program and assisted in launching the city’s first co-working space for technology startups. Before working in Denton, she served in various leadership roles both in public and private companies for over 20 years. Kraft has dedicated her career to public service, serving the United States Army for almost 9 years, including directing the network operations center in Baghdad, Iraq.
She holds a Master of Business Administration degree from Sam Houston State University and a Bachelor of Science from Troy University.