Mark Pfaffinger

Chief Information Officer at Larimer County Government, Colo.

I have been working in information technology for over 20 years. My passions are strategic direction and process improvement. I have been very involved in moving IT organizations in to the ITIL framework and utilizing web 2.0 technologies to improve interdepartmental collaboration and sharing. I have considerable experience in project management and sponsorship and advocate agile development methodologies (especially Scrum).

I am a creative thinker and have an ability to troubleshoot complex business issues and turn them into actionable iterative improvement initiatives.

Specialties: Government IT
ITIL V3 2011 Expert
Scrum Project Management
HDI Service Desk Manager Certified
Ten Step Project Management Certification