Director of the Information Technology Department, Miami-Dade County
Margaret Brisbane is the Director of the Information Technology Department for Miami Dade County. In her current role she is responsible for leading a team of IT professionals in servicing the technology needs of the County. The primary IT pillars are Security, Platforms, and Applications along with Administration to support all operations. The team provides support to all County Departments including enterprise solutions for Financial, Payroll, Human Resources, Public Safety, Legislative, Commerce, and the PeopleSoft systems. The team also supports document and asset management and geospatial systems as well as major technology projects, including, but not limited to Criminal Justice, Permitting and Code Enforcement, Radio, and INFORMS.
Prior to joining the County, Margaret served as Director of Service Delivery for Burger King Corporation. During her 20-year career, she led the Telecommunications Center of Excellence for various Diageo brands, worked on restaurant systems support as well as Point of Sales system implementation for various domestic and international locations.
Throughout her career, Margaret has been actively involved in the community and professional organizations. She is currently a member of the Technology Committee for both the Greater Chamber of Commerce and the Beacon Council. She served as co-chair for the Community Services Committee for the FIU Alumni Circle and is a co-chair for the annual United Way Women’s Leadership breakfast. She is the Chair of the IT Women Virtual Mentoring Program and a mentor to one of the scholarship recipients. She established a mentoring program between the County’s IT department and a local high school IT Academy, currently in its 10th year. She was the Chair for the 2007-2008 Greater Chamber of Commerce Leadership Miami Program and was a member of the Executive Committee for seven years. She was instrumental in developing and chairing the Chambers Youth Leadership program for three years. She has also participated as a mentor to several FIU business students to continually innovate and build their technical and business skills. She has participated on the eMerge Executive Committee and leads the effort for the County’s booth at the annual conference.
Margaret holds a Bachelor of Arts degree, majoring in International Marketing from Florida International University, and a Master of Business Administration with Honors from Nova Southeastern University. She also received a certificate in Executive Leadership from Harvard University. She received the Torch award from FIU and was named Female Technology Leader of the Year by the Greater Miami Chamber of Commerce. She recently received the “Ones to Watch” award from the CIO Executive Council.