This webinar is available on-demand. If you have trouble accessing the recording, please email nacomeetings@naco.org.

What does it take to house and support familiar faces? Familiar faces are individuals who frequently cycle through jails, homeless shelters, emergency departments and other crisis services. Familiar faces often have complex health and behavioral health conditions that can result in overuse of these costly services without improving their situations, leaving communities paying for poor outcomes. In response, many counties are developing coordinated continuums of care to address the systemic and individual challenges associated with multiple systems involvement. One of the most important tools for counties to effectively improve long-term outcomes is housing, and in particular supportive housing. Join NACo for a panel discussion with experts and county leaders who have developed innovative funding models to support housing programs and facilities for familiar faces within their communities.

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Speakers

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Kim Keaton

Associate Director of Data and Analytics, Corporation for Supportive Housing
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Cynthia Latcham

Executive Director, Anawim Housing

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A bundle of $100 bills secured with a band that reads "Student Loan Debt" with a golden graduation tassle laid on top
Webinar

The Current State of Student Debt and Forgiveness

This webinar is designed for county HR and leadership teams seeking practical ways to support employees struggling with student debt.

Over 9 million public service workers, including full-time county employees, are eligible for Public Service Loan Forgiveness. Yet fewer than 3 percent have successfully received relief.

The issue is not eligibility. It is awareness, complexity, and follow-through.

Please join us as we speak with student debt forgiveness expert Tony Raffa, who will clarify today’s student debt landscape, including:

  • What recent policy and executive actions mean for public sector employees
  • How Department of Education changes affect forgiveness eligibility, timelines, and compliance
  • Which student debt relief programs do employees actually qualify for today
  • The current status of the SAVE program
  • Common application errors that delay or derail forgiveness
  • Rising delinquency and repayment restart risks
  • What HR teams need to know about collections, wage garnishment notices, and employer responsibilities

Attendees will also see how a new student debt navigation tool helps employees estimate their potential forgiveness, avoid costly mistakes, and reduce annual payments by an average of $2,244.

For HR teams, this means a scalable way to offer meaningful financial support without adding administrative burden.