Virtual Event | On-Demand Recording

This webinar is available on-demand. If you have trouble accessing the recording, please email nacomeetings@naco.org.

To be competitive, organizations must invest in staff and give them the tools to be effective. Counties are embracing advanced automation and emerging technology to support their workforce, resulting in lower turnover, increased revenue and better outcomes. In particular, the Bells AI documentation assistant can cut documentation by around 50%, reducing the burden on staff and supervisors. Join us for a webinar with Grace White, Chief Quality Officer, MHMR of Tarrant County, Texas and Chris Yakscoe, Director, Bells AI, Netsmart for a focused conversation on Bells and advanced automation technology.

In this webinar, you’ll learn how:

  1. AI technology can address workforce challenges including staff satisfaction, training, quality improvements and more!
  2. Automation leads to sustainability, including faster and more accurate claims and maximized reimbursements.
  3. Counties have harnessed emerging technology to target barriers to care, while improving compliance and the bottom line – and creating a positive workplace culture for staff.

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Speakers

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Grace White

Chief Nursing and Quality Officer at My Health My Resources
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Chris Yakscoe

Bells AI Director, Netsmart
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Webinar

Modern Networks, Smarter Budgets: A County Leader's Perspective

Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.

When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.

This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.

Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.