DOJ proposes new rule for nondiscrimination on the basis of disability for state and local web-based services


Key Takeaways

On August 4, the Department of Justice (DOJ) published a proposed rule to create technical requirements for state and local web-based services to conform to regulations pertaining to Title II of the Americans with Disabilities Act (“ADA”), contained in 28 CFR Part 35. The proposed rule would establish technical requirements to ensure that web content made available by state and local government entities to the public or used for offering services, programs and activities is accessible to individuals with disabilities. This includes text, images, sounds, videos, animations and more. Additionally, the proposal covers accessibility requirements for mobile apps offered by public entities. Public comments to the rule are due by October 3.  

To achieve web accessibility, the DOJ plans to adopt an internationally recognized standard, the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Counties with a total population of 50,000 or more would need to comply within two years of the final rule's publication, and counties with a population of less than 50,000 would have three years to comply. 

The proposal includes exceptions for certain categories of web content, including: 

  • Archived web content 
  • Preexisting conventional electronic documents 
  • Web content posted by third parties on a county's website 
  • Third-party web content linked from a county's website 
  • Course content for specific students in public postsecondary institutions 
  • Class or course content for specific students in public elementary or secondary schools 
  • Conventional electronic documents related to specific individuals, their property, or their accounts, and are password-protected or secured. 

If a county's web content falls under these exceptions without limitations, they do not need to conform to the WCAG 2.1 Level AA standard. However, if a limitation applies, compliance with the proposed rule's accessibility requirements becomes necessary.

The proposed rule also addresses the use of "conforming alternate versions" of web pages to achieve accessibility and allows flexibility in demonstrating substantial equivalent or greater accessibility and usability through other design methods or techniques.

The rules create a provision which states that compliance with WCAG 2.1 Level AA is not mandated if it results in undue financial and administrative burdens or fundamentally alters the services, programs, or activities of the county. 

NACo supports the ADA and nondiscrimination on the basis of disability initiatives, and NACo will continue to monitor this issue for updates.

Related News

Communication cables

Bureau of Land Management updates regulations for broadband infrastructure development on federal public lands

The BLM published a final rule to update regulations for developing and operating broadband infrastructure on public lands.

Man at call center

FCC takes critical steps to improve the 988 National Suicide Lifeline

On March 21, bipartisan congressional leaders and FCC Chairwoman Jessica Rosenworcel announced steps to improve the 988 National Suicide Lifeline. This announcement marks major progress on the nation’s crisis response, a priority for counties and a key policy pillar of the NACo Commission on Mental Health and Wellbeing.