Zelle Payment Option

2023 NACo Achievement Award Winner

Gwinnett County, Ga., GA

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Gwinnett County Information Technology Services Department enabled a new Zelle payment option for jurors in 2022. Previously, Gwinnett County jurors were issued their jury duty payments in a check format. With the new Zelle payment option, jurors are now able to receive payment faster and more securely. This project aligns with Gwinnett's vision of digitalization, and it has reduced manual work efforts by the admin staff in printing, mailing, reconciling, re-issuing, and escheatment of checks.