Voting Safely at Home
2023 NACo Achievement Award Winner
Los Angeles County, Calif., CA
Best In Category
About the Program
Category: Civic Education and Public Information (Best in Category)
The COVID-19 pandemic and state shutdowns caused much disruption and constraints to LA County residents. With limited vote centers and staff to operate the facilities, it became evident that county residents needed a better option to exercise their right to vote. With voters being the Registrar-Recorder/County Clerkâs (RR/CCâs) top priority, a change in legislation was presented to expand the vote by mail services to all registered voters allowing residents to vote safely at home. By mailing ballots to all registered voters in the county, it provided voters the opportunity to a safe and accessible voting experience by allowing voters to return their ballot via mail, drop it off at a vote center or a drop box with hundreds of locations geographically placed all throughout the county. This change did not preclude any voters from voting at a vote center during the eleven-day voting period. The department was keen on ensuring exceptional voter experience by continuously adding multilingual languages, resulting in 19 serviced languages by 2022.