Voice-Activated Devices for Older Adults
2023 NACo Achievement Award Winner
Los Angeles County, Calif., CA
Best In Category
About the Program
Category: Human Services (Best in Category)
Older adults and persons with disabilities had to stay at home or self-isolate for a long time to minimize the risk of exposure to the virus during the COVID-19 pandemic. However, several scholars advised that social isolation among older adults is a serious public health concern as it could lead to depression and poor mental and physical health. To address the adverse effects of social isolation, Los Angeles County Aging & Disabilities Department (AD) partnered with the California Department of Aging (CDA) on technology solution projects, one of which was providing the most vulnerable population with voice-activated devices. With support from CDA, AD distributed over 1,000 Google Home Smart Speakers (GHSS) to eligible older adults in Los Angeles County during the project period from January 2021 to May 15, 2021. These voice-activated devices made the lives of older adults easier and helped them stay more connected with friends and families. The devices are making it more convenient to do many everyday tasks without having to operate a computer or other electronic devices.