Veterans Transportation Program

2022 NACo Achievement Award Winner

Orange County, Calif., CA

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About the Program

Category: Human Services (Best in Category)

Year: 2022

The Orange County Veterans Transportation Program provides Uber cards to veterans in need. The purpose of the program is to reduce transportation barriers so veterans can connect with vital resources and services. Veterans gain access to Veterans Affairs’ (VA) appointments, housing assistance, appointments with mental health providers, and job interviews. To qualify for this benefit, veterans are required to be working with a Veterans Claims Representative, a peer navigator, or a case worker who validate the need for transportation. This validation requirement engages service providers and fosters a more collaborative approach to care. The Veterans Transportation Program meets the immediate need for on-demand and safe transportation during a pandemic.

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