VDI (Virtual Desktop Infrastructure) Implementation

2018 NACo Achievement Award Winner

Los Angeles County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2018

Technology is constantly evolving and moving at a pace where the Community Development Commission’s (CDC) Information Technology (IT) Unit is continuously seeking out new ways to improve staff performance and productivity, control cost, and enhance information security/protection. The CDC relies on technology to improve business productivity, and operate efficiently and effectively. One such technology is the Virtual Desktop Infrastructure (VDI) environment. VDI streamlines the users’ desktop experience across different devices and provides the mobility to logon from any virtual workstation from any of the CDC’s 60+ sites and 30+ mobile users to access system resources. VDI allows for faster software and hardware support that can be accessed remotely without a technician being present. In addition, all user data is saved to the CDC’s storage systems where it is centrally managed and backed up to eliminate potential data loss. VDI meets the goals of improving productivity, managing cost, and enhancing data security for the CDC. VDI simplifies desktop management, increases systems accessibility from any virtualized device, allows for quick workstation setup, streamlines desktop maintenance and support, increases data security by centralizing software patch management, and improves data protection by moving data to storage systems at the CDC’s data center.