San Bernardino County COVID College

2022 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Risk and Emergency Management (Best in Category)

Year: 2022

San Bernardino County COVID-College is a training program created to formalize and standardize the training process specific to the COVID-19 response for county staff assigned to testing and vaccination sites. This program is designed to enhance the level of training and improve the onboarding experience by ensuring consistent standards of job duties and employee expectations while working at these sites. Training topics addressed in COVID-College include local, state, and federal policies and procedures for testing and vaccinations for COVID-19; screening, triaging, education and medication for clients; identifying medication contra-indications; addressing prophylaxis concerns and adverse reactions; data entry; Personal Protective Equipment; and County Code of Conduct. The foundation of COVID-College is based on the FEMAs Incident Command System (ICS) principles, County Emergency Services protocols, and Public Health’s emergency response program. ICS is a standardized approach to the command, control, coordination, and organizational structure that integrates procedures, resources, personnel, equipment, facilities, and communications. COVID-College prepares incoming staff for the complexities associated when serving the community within the ICS structured system. It prepares staff to be malleable when adhering to the constant change and evolution of needs related to the COVID-19 response.

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