Public Records Request System

About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2014

Under the provisions of the Arizona Revised Statute Section 41-1346, each public body is responsible for preserving and maintaining all records necessary to maintain an accurate knowledge of their official activities. Furthermore, Arizona Public Records Law Title 39 specifies public records and other matters in the custody of any officer shall be open to inspection by any person at all times during office hours. In order to comply with the Arizona Revised Statutes the Maricopa County Department of Transportation (MCDOT) and the Flood Control District (FCD) Custodians of Records administers a records management program that preserves, protects, and maintains the public records as well as answers requests for copies of those records. Collectively, the departments receive approximately 1,000 public records requests on an annual basis and use the newly developed Public Records Request System (PRR System) to receive the requests, track the status of the requests, document the activity of fulfilling the requests, notify the customer when their request is ready, and record the disposition and fees of the requests. The PRR System also provides summary and detail reporting.