Providing Employees Essential Fraud, Waste, and Abuse Training
2023 NACo Achievement Award Winner
Chesterfield County, Va., VA
Best In Category
About the Program
Category: Civic Education and Public Information (Best in Category)
Year: 2023
The Fraud, Waste, and Abuse (FWA) Program is designed to provide employees and citizens a confidential means for reporting suspected wrongdoing involving fraud, waste, and abuse of County and School assets or resources. During 2022, Internal Audit identified opportunities to strengthen our fraud, waste, and abuse education program. Our office partnered with the Learning and Performance Center and Communications and Media departments to create an annual fraud, waste and abuse training program for all employees. After the training was provided, we determined 92.8% of the 4,446 individuals that were assigned had completed it. We have also noted increased fraud, waste and abuse calls from employees who state that the training provided was the reason they called the hotline.