Online Dispute Resolution Programs (ODR)
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Achievement Award ProgramThe Superior Court of State of California, County of Los Angeles (Court) created Online Dispute Resolution (ODR) programs for both Small Claims and Unlawful Detainer cases. These programs allow litigants to negotiate a binding agreement outside of court, on their own time, at their own pace, and without face-to-face contact, if preferred. ODR offers a virtual negotiation space to reach resolution conveniently and efficiently, without entering a courthouse; links to state and local resources for litigants (e.g., housing resources for landlords and tenants); and the ability to electronically file necessary court documents. Participating litigants can get free online mediation services from professional mediators. ODR is safe, efficient, and cost-effective, saving litigants the time and commuting costs usually necessary to attend court hearings. Making it easier for litigants to achieve mutually acceptable agreements on improves litigant satisfaction and allows the Court to focus scarce courtroom resources on cases in which judicial intervention is unavoidable. Program development costs were funded by the Court and the Los Angeles County Department of Consumer and Business Affairs (DCBA). DCBA staff provide free mediation services for participants, along with staff from the Center for Conflict Resolution (CCR). County Los Angeles County, Calif. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Information TechnologyOnline Dispute Resolution Programs (ODR)May 1, 2022May 1, 2022, 12:00 am
About the Program
Explore Winning Programs
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Blog
Announcing 2022 Achievement Award Winners
NACo is pleased to announce the winners for the 2022 Achievement Awards.
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Webinar
Whole-of-State 2.0: A Tale of Two States and Counties
Mar. 9, 2023 , 1:00 pm – 2:00 pmUnable to attend? Watch the recording below. No matter where you are in your cybersecurity journey - you've probably heard of Whole-of-State. What does this mean for your jurisdiction? -
Webinar
NACo Cyberattack Simulation: Election Disruptions
Feb. 27, 2023 – Mar. 3, 2023Presented by the NACo County Tech Xchange and Professional Development Academy -
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Executive Perspectives on Preparing for an ERP Replacement Project
Feb. 22, 2023 , 3:00 pm – 4:00 pmUnable to attend? Watch the recording below. -
County News
‘When we’re not connected, we’re not safe,’ because buildings block radio
In a room packed with about 100 conference attendees, Guilford County, N.C. Commissioner Alan Perdue gave a powerful presentation Saturday morning on the importance of clear communication among emergency responders. -
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Reports & Toolkits
NACo Technology Guide for County Leaders: Workforce
The NACo County Technology Advisory Council, with input from the Tech Xchange and the NACo Workforce Advisory Board, has developed a guide on workforce retention and recruitment for technology workers. This guide provides an overview, along with benefits and questions to consider in the technology recruitment and retention process
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Webinar
NACo Cyberattack Simulation: Internet of Things
June 12, 2023 – June 16, 2023Presented by the NACo County Tech Xchange and Professional Development Academy06121:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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Webinar
NACo Cyberattack Simulation: Ransomware
September 11, 2023 – September 15, 2023Presented by the NACo County Tech Xchange and Professional Development Academy09111:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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Webinar
NACo Cyberattack Simulation: Employee Management
December 4, 2023 – December 8, 2023Presented by the NACo County Tech Xchange and Professional Development Academy12041:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.pagepagepage<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out transparent">
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TestIT: How Fast is Your Broadband
NACo has partnered with the Local Initiatives Support Corporation (LISC) and the Rural Community Assistance Partnership (RCAP) to develop a mobile app designed to identify areas with low or no connectivity to help ensure adequate funding for broadband infrastructure is provided across the country.pagepagepage<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out">
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Telecommunications & Technology Steering Committee
All matters pertaining to telecommunications and technology policy, including, but not limited to, the county role as a telecommunications regulator, service provider, and consumer, cable services technology and implementation, information technology development and implementation, information technology innovation, e-governance, and geo-spatial data collection and utilization.pagepagepage<p>All matters pertaining to telecommunications and technology policy, including, but not limited to, the county role as a telecommunications regulator, service provider, and consumer, cable services technology and implementation, info
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Reports & Toolkits
Implementing Infrastructure Investments at the County Level: The Bipartisan Infrastructure Law (P.L. 117-58)
As intergovernmental partners, counties play a key role in ensuring the successful interpretation and implementation of the BILReports & Toolkitsdocument100710:00 amReports & Toolkits<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out transparent jump">
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Related Events
Upcoming Events
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29Mar2023Webinar
County Strategies to Provide Supportive Housing for Familiar Faces
Mar. 29, 2023 , 2:00 pm – 3:00 pm -
5Apr2023Webinar
County Leaders Championing Justice Efforts in Local Communities
Apr. 5, 2023 , 2:00 pm – 3:00 pm -
6Apr2023Webinar
Reducing Jail Populations: Lowering Recidivism through Jail- and Community-Based Treatment and Services
Apr. 6, 2023 , 2:00 pm – 3:00 pm
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Implementing Infrastructure Investments at the County Level: The Bipartisan Infrastructure Law (P.L. 117-58)
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