NURSING SPECIALTY SKILLS SURVEY AND DASHBOARD

About the Program

Category: Information Technology (Best in Category)

Year: 2021

The Los Angeles County Department of Health Services (DHS), Internal Services Department (ISD), and Union partners developed a Deployment Dashboard to track staff (11,000) movement in response to the surge during the Coronavirus pandemic. A Registered Nurse (RN) Specialty Skills Survey was developed to identify additional clinical area skills to assist with the deployment of staff providing specialty care during the surge with COVID patients and other emergencies at our four County hospitals. The survey provided an opportunity for the RNs to submit additional clinical specialty skills, including years of experience, and their preferred alternate hospital work location. A dashboard was developed to demonstrate the results of the survey, identify possible deployment based on staff home addresses in proximity to the closest County hospital, track staff movement (deployment) within and across each hospital and the ambulatory care clinics to provide real-time status reports for management teams to assist with decision-making and planning. This project eliminated the manual process and allowed DHS leadership teams to identify staff available for movement based on their skills and the specialty care areas requiring additional staff to meet the needs of patients and track the deployment status to ease the management of the emergency.