Neighborhood Enhancement Program

2011 NACo Achievement Award Winner

Chesterfield County, Va., VA

About the Program

Category: Community and Economic Development (Best in Category)

Year: 2011

The Chesterfield Count y Board of Supervisors, recognizing that older subdivisions being an increase in the need for revitalization, initiated a neighborhood enhancement program within the Department of Building Inspection. Intended to address areas showing signs of initial decline in property appearance and value, the program targeted over 130 subdivisions in the county’s five districts. Inspectors visited all targeted subdivisions, performing an initial evaluation of visible violations that would later serve as the basis for setting thresholds used to prioritize program activity. The Neighborhood enhancement Program team consisted of four inspectors and an inspections supervisor. This team, together with other Building Inspection Department staff, designed the program’s business processes, as well as assisted with the automation of the program. The automation of the program includes flexibility to allow other county departments to adapt its design to similar processes in those departments.