My Resource Connection – Collaborating for Success

About the Program

Category: Human Services (Best in Category)

Year: 2013

The Human Service programs of Johnson County, KS, are actively engaged in a novel data sharing initiative that fosters collaborative case management, better understanding of human/social services provided by community organizations, and, most importantly, greater likelihood of client success. My Resource Connection (MyRC), a web application developed by Johnson County staff, is the means by which the sharing of data takes place. MyRC allows a case manager to obtain information about other County services a particular client is receiving, contact information of other professionals serving that client, information about other individuals residing in the client’s home, and potential services from community-based organizations that might be of benefit to the client. Designed and developed entirely in-house using existing resources, the application took 18 months and cost approximately $330,000 in staff time to implement. User surveys and anecdotes from case managers reveal that MyRC has improved caseworker efficiency and contributed toward improved outcomes for individuals and families.