MCDOT Traffic Management Center (TMC)

About the Program

Category: Transportation (Best in Category)

Year: 2014

In FY 2012-13, the MCDOT TMC was expanded to enhance real-time traffic management and operations within MCDOT, provide support to local agencies, and facilitate the sharing of traffic information with the media and incident responders. While new systems were installed through the TMC expansion project several process and procedural improvements have led to the enhancements of the services to the traveling public. These improvements included creation of independent TMC network domain to improve real-time communications with the traffic signals, Closed Circuit Television (CCTV) cameras, integration of TMC and Regional Emergency Action Coordinating Team (REACT) traffic incident management services and incorporation of MCDOT scoreboard for TMC and development of other internal performance measures. MCDOT TMC Operations Manual was also developed to document the procedures and train the operators. As a result, TMC integration with traffic signals increased from 45% to 91%, signal timing was improved leading to enhanced traffic coordination and reduction in travel time. In FY 2013, the TMC posted 6,200 traveler information messages through various dissemination mechanisms – this was the highest number of messages recorded by the TMC. Overall the TMC has enhanced real-time traffic management services that benefit the traveling public within the County.