Achievement Award Program
Library Mobile Application
May. 1, 2022
Tags: Human Services
About the Program
CATEGORY: Libraries
YEAR: 2022
Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person. The San Bernardino County Library System recognized that the closure would prompt an eventual reopening that would look very different from library services past, in that there would be a need to implement social distancing policies, and assist the public to ease their apprehension to navigating in public settings again. To remedy this, the Library Management Team worked to develop a mobile application that would offer customers contactless service and account access in the palm of their hand, thereby creating a library environment that promotes customer service and the health and safety of staff and customers. In launching our library mobile application, for all mobile devices, free of charge to all customers, we were able to provide our communities with the ability to check out books and other materials, in-person, in a contactless manner. The library mobile app also allows patrons to search the catalog, look up locations, link to the Library website and Facebook page, pay account fines/fees, and access electronic resources such as online databases, streaming services, e-books and e-audiobooks.
Explore Winning Programs
Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person. The San Bernardino County Library System recognized that the closure would prompt an eventual reopening that would look very different from library services past, in that there would be a need to implement social distancing policies, and assist the public to ease their apprehension to navigating in public settings again. To remedy this, the Library Management Team worked to develop a mobile application that would offer customers contactless service and account access in the palm of their hand, thereby creating a library environment that promotes customer service and the health and safety of staff and customers. In launching our library mobile application, for all mobile devices, free of charge to all customers, we were able to provide our communities with the ability to check out books and other materials, in-person, in a contactless manner. The library mobile app also allows patrons to search the catalog, look up locations, link to the Library website and Facebook page, pay account fines/fees, and access electronic resources such as online databases, streaming services, e-books and e-audiobooks.
County
San Bernardino County, Calif.
Featured Resources
Announcing 2022 Achievement Award Winners
Achievement Award Category
Libraries
-
Blog
Announcing 2022 Achievement Award Winners
NACo is pleased to announce the winners for the 2022 Achievement Awards.
-
Blog
NACo’s listening session findings for the White House Hunger Conference
On June 30, the National Association of Counties (NACo) hosted a virtual listening session to inform the White House national strategy to end hunger, increase healthy eating and physical activity and reduce diet related diseases in the United States by 2030. -
Blog
Federal action continues on infant formula shortage
Though the months-long infant formula shortage has improved somewhat in recent weeks, the low stock continues to impact county residents across the nation. With many families still struggling to find and purchase infant formula, Congress and the White House have taken additional steps in recent weeks to address the crisis. -
Blog
The Limited PSLF Waiver: A Game Changer for County Employees
Many county employees carry a heavy burden of student debt. But now a life-changing opportunity is open to those employed in public service. The Biden administration has created new ways to help student loan borrowers relieve this burden, especially through the limited Public Service Loan Forgiveness (PSLF) waiver. -
County News
Counties plan funding as opioid settlement payout nears
With counties poised to receive much-needed funding from the national opioid settlement, planning on investment of those funds is reaching full speed. -
County News
Adams County highlights its innovative human services
Adams County, Colo. Commissioner Chaz Tedesco is proud to show off the county’s spacious human services center, which includes emergency housing for children in foster care and a café that trains culinary workers. -
County News
When the public health emergency declaration ends, can flexibility for public assistance be retained?
“I think we have proven you don’t need all that red tape,” that the public health emergency declaration paused.
Related Events
-
24Aug2022
-
31Aug2022Webinar
The Opioid Response Network: A Free and Localized Resource to Enhance County-Led Efforts
Aug. 31, 2022 , 3:00 pm – 4:00 pm
Upcoming Events
More From
-
How communities are investing American Rescue Plan funds with the Local Government ARPA Investment Tracker
The Local Government ARPA Investment Tracker, powered by NACo, Brookings Metro and National League of Cities provides a detailed local investment picture of American Rescue Plan Act funding.
Learn More