Achievement Award Program

Library Mobile Application

  • Achievement Award Program

    Library Mobile Application

    Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person. The San Bernardino County Library System recognized that the closure would prompt an eventual reopening that would look very different from library services past, in that there would be a need to implement social distancing policies, and assist the public to ease their apprehension to navigating in public settings again. To remedy this, the Library Management Team worked to develop a mobile application that would offer customers contactless service and account access in the palm of their hand, thereby creating a library environment that promotes customer service and the health and safety of staff and customers. In launching our library mobile application, for all mobile devices, free of charge to all customers, we were able to provide our communities with the ability to check out books and other materials, in-person, in a contactless manner. The library mobile app also allows patrons to search the catalog, look up locations, link to the Library website and Facebook page, pay account fines/fees, and access electronic resources such as online databases, streaming services, e-books and e-audiobooks. County San Bernardino County, Calif. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Libraries
    Library Mobile Application
    May 1, 2022
    May 1, 2022, 12:00 am
2022 NACo Achievement Award Winner
Library Mobile Application
San Bernardino County, Calif.

About the Program

CATEGORY: Libraries
YEAR: 2022
Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person. The San Bernardino County Library System recognized that the closure would prompt an eventual reopening that would look very different from library services past, in that there would be a need to implement social distancing policies, and assist the public to ease their apprehension to navigating in public settings again. To remedy this, the Library Management Team worked to develop a mobile application that would offer customers contactless service and account access in the palm of their hand, thereby creating a library environment that promotes customer service and the health and safety of staff and customers. In launching our library mobile application, for all mobile devices, free of charge to all customers, we were able to provide our communities with the ability to check out books and other materials, in-person, in a contactless manner. The library mobile app also allows patrons to search the catalog, look up locations, link to the Library website and Facebook page, pay account fines/fees, and access electronic resources such as online databases, streaming services, e-books and e-audiobooks.
Three years ago, at the height of the coronavirus pandemic, library buildings around the world were closed to customers, limiting library services and hindering the ability to check out physical materials to customers, in-person. The San Bernardino County Library System recognized that the closure would prompt an eventual reopening that would look very different from library services past, in that there would be a need to implement social distancing policies, and assist the public to ease their apprehension to navigating in public settings again. To remedy this, the Library Management Team worked to develop a mobile application that would offer customers contactless service and account access in the palm of their hand, thereby creating a library environment that promotes customer service and the health and safety of staff and customers. In launching our library mobile application, for all mobile devices, free of charge to all customers, we were able to provide our communities with the ability to check out books and other materials, in-person, in a contactless manner. The library mobile app also allows patrons to search the catalog, look up locations, link to the Library website and Facebook page, pay account fines/fees, and access electronic resources such as online databases, streaming services, e-books and e-audiobooks. County San Bernardino County, Calif. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Libraries
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    <h3><strong>Counties Matter in Human Services</strong></h3>

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    Human Services & Education Steering Committee

    All matters pertaining to children’s issues, foster care,  public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary, secondary and post-secondary education. Policy Platform & Resolutions 2022-2023 2022 NACo Legislative Priorities
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    <p>All matters pertaining to children&rsquo;s issues, foster care,&nbsp; public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary,

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