Intelligent Response: Data-Driven Fire Hazard Evaluation

About the Program

Category: Risk and Emergency Management (Best in Category)

Year: 2014

In October 2012, the Henrico County Division of Fire was challenged by newly appointed Fire Chief Tony McDowell to reevaluate its core operational response model, the Standards of Response Coverage. The goals of this effort were simple, but critically important: maximize service delivery and firefighter safety, while making most efficient use of departmental resources. Though a collaborative effort, firefighters, fire officers, and civilian professionals from across the department and county government worked to identify opportunities for improvement. What developed was a living model for using data to understand community risk and to impact operational response.