Homeowners' Association Website and Lookup

2016 NACo Achievement Award Winner

Henrico County, Va., VA

About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2016

The Homeowner’s Association Website and Lookup is a one stop website providing information on Homeowner’s Associations located in Henrico County. The responsibilities of Homeowners Associations (HOA’s) may include protecting home values and the safety of the neighborhoods they govern and maintenance of common areas or other features of the community. Over the years, the Henrico County Department of Community Revitalization has seen an increase in nonfunctioning Homeowners Associations, and homeowners who are not aware of their rights and responsibilities in living in a HOA community. Although we do not provide legal, accounting, management or other professional advice, the department has dedicated staff to respond to citizens’ HOA questions. In addition, a website was created to empower citizens who live in one of the many HOA’s throughout the county. The website contains a set of tools and links that enables citizens to better understand and manage their responsibilities whether they are a homeowner or governing board member. Currently, we maintain contact information for individual HOA’s and a HOA lookup feature. The lookup feature is maintained in the Geographic Information System (GIS). This is a new service to residents that was designed to fill a recognized gap.

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