THE HOMEOWNER ASSOCIATION (HOA) LOOKUP FEATURE

About the Program

Category: Civic Education and Public Information

Year: 2023

In March 2022, the Henrico County Community Revitalization and Information Technology (IT) Departments developed a new interactive website application called the HOA Lookup Feature.  It was specifically designed to empower the general public, including homeowners, homeowners association (HOA) board members, property managers, home builders, and realtors, to be effective advocates for the HOA community by using education as a major instrument to promote informed decision-making. The HOA Lookup is unique in that it has proven to be successful without a formal public release demonstrating the potential for future growth. A key element is an interactive map conveniently available to everyone that enables potential users to access contributing and non-contributing resources for any of the County’s HOA subdivisions registered with the State Corporation Commission (SCC).  Using the HOA Lookup, the user can click on the HOA boundaries and gather relevant contact information.  All of this was done to bridge the gap of publicly available information among various platforms making it easier to access information saving time and money while reducing staff time to respond to such inquiries. As we approach the one-year anniversary of the HOA Lookup going live, we’ve discovered it’s already exceeded over 2000 views.