G2G Cloud Solutions - Over the Counter Payments

2014 NACo Achievement Award Winner

Oakland County, Mich., MI

About the Program

Category: Information Technology (Best in Category)

Year: 2014

Oakland County is committed to enabling as much technology sharing among governments as possible. The County’s philosophy is that government agencies can work together to create a sustainable model for digital government by sharing and leveraging technology for mutual benefit. With this approach, Oakland County helps other governments benefit from technology that may not otherwise be within reach. One example is the County’s G2G Cloud Solutions Over the Counter Payments system, which transforms workflow and business processes associated with in-office, point-of-sale payment collection and processing. Over the Counter Payments allows government agencies to take credit card payments in person at government offices and service centers. Over the Counter Payments can help any size of government agency collect any type of payment. The streamlined business processes achieved with Over the Counter Payments enables governments to contain or reduce operating costs while improving customer service for those who do business with government.