Focus and Function Group Initiative - Breaking Down Barriers

About the Program

Category: Parks and Recreation (Best in Category)

Year: 2016

Henrico County’s Division of Recreation and Parks transformed its workforce in 2013, employing a Focus and Function Group initiative. Recreation Coordinators, 28 in all, began programming using a team approach termed Focus Groups, while the Function Groups simultaneously worked to improve and streamline facility operations and procedures. Focus Groups replaced stagnant and unsuccessful programs with innovative classes and events that better met community needs and interests. Similarly, Function Groups have worked successfully to fine-tune policies and procedures. As part of the team approach, Recreation Coordinators began the process of cross-training at the 23 different types of facilities operated by the division. This allowed each employee to be immersed in the community, and to broaden their range of career and creative possibilities. Since its inception, this initiative has evolved to include seven focus groups and three function groups. This initiative has provided not only significant monetary savings, but staff is more engaged and excited about what they are doing for Henrico County.