EZ Online Permitting (EZOP) Website

2018 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2018

Proposed projects that held the potential for economic growth and community improvement were often delayed by a lengthy and cumbersome permitting process. With county communities often competing across the state for development projects, it has become increasingly vital to provide a modern and simple solution that will facilitate a permitting process which attracts builders and businesses to San Bernardino County. Information Services Department together with the County Administration Office has developed the Easy Online Permitting (EZOP) website, the County’s enterprise land development and building permitting “one stop shop” resource that is efficient, convenient, and simple. Through this website, released in August 2017, customers can complete the entire permitting process and find all relevant information they need in one convenient online location. The website combines ease of use with unparalleled transparency to turn a proposed development into reality quicker and easier than ever before. The portal allows for a seamless submission of applications, plans, and documents while also providing the ability to check statuses, view project updates, and make online payments from the comforts of home; saving time and money. As a result, San Bernardino County communities have seen increased interest from developers and better opportunities for tangible improvement in the lives of their citizens.