Express Kiosk @ Olney

2014 NACo Achievement Award Winner

Montgomery County, Md., MD

About the Program

Category: Libraries (Best in Category)

Year: 2014

The Express Kiosk @ Olney was designed as a cost-effective, largely automated method of providing temporary library service to the Olney community. Through this project, MCPL was able to make progress toward meeting its strategic goal of “providing service outside our walls.” It provided a small selection of library materials for check out, a location to pick-up materials placed on hold, and a place to return library materials. All services were provided within a limited budget and with limited dedicated staffing through collaboration with the Departments of Recreation, General Services, Technology Services and the cooperation of library staff members across several branches and units. This was a new and innovative model of service for MCPL, and differed from the traditional way of providing library services from an alternate site.

Tagged In: