Enhanced Regulatory Outreach Program

2014 NACo Achievement Award Winner

Maricopa County, Ariz., AZ

About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2014

Maricopa County implemented the Enhanced Regulatory Outreach Program (EROP) on January 9, 2013. The purpose of the program is to provide a platform that allows stakeholders multiple opportunities for input regarding the adoption and amendment of all regulatory requirements that fall under the purview of Maricopa County. The unique program web-site serves as a framework under which all departments and special districts must conduct their rulemaking and ordinance adoption activities so citizens can obtain this information from one spot. All stakeholder input is collected and presented to the appropriate advisory board or commission and the Board of Supervisors before a vote takes place. Over 10,140 stakeholders subscribe to the EROP to receive meeting notifications, links to staff reports, and information to track where a proposed regulation is in the ten-step process. Maricopa County implemented this program so that no participant could say, “I did not know where the proposed regulation was in the process or my voice was never heard.”

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