Economic Recovery Business Outreach Program

2023 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Community and Economic Development (Best in Category)

Year: 2023

To provide for economic recovery from the COVID-19 pandemic, San Bernardino County Workforce Development Department (WDD) intended to create a more accessible, employer-driven, and advanced countywide workforce development system. WDD created the Economic Recovery Business Services Outreach Support Program. The program was designed to bring greater awareness of valuable workforce services to business that are struggling to hire, train, and retain the employees needed to grow, thrive, and in some cases, remain in business. The heart of the program is contracting with local chambers of commerce allowing the WDD to tap into existing networks of small businesses throughout the vast communities found in the largest county in the United States, which multiplied outreach and delivery of WDB services. The participating chambers of commerce were strategically located throughout the county. The chamber partners all received training to be able to offer workforce programs to the many businesses they serve. Reports are provided to WDD on outreach and service outcomes monthly.