Durham County Board of Elections Delivery Management Application

About the Program

Category: Information Technology (Best in Category)

Year: 2023

Elections create a unique challenge in managing Delivery & Setup Logistics. Durham County has 59 precinct polling places that must be fully set up and ready to receive voters on Election Morning. Each polling place receives a complete set of supplies and equipment as assigned, and they must be set up within a two-day window prior to Election Day. Durham County set out to streamline the process with a focus on Stewardship and Innovation, by creating the Delivery Management Application in-house. The Delivery Management Application is broken into two components, an administrative interface that provides pertinent information for decision-making on the same page as data entry and a mobile-based application for Delivery Tracking. The mobile application pulls Delivery Information from the admin side and pushes back real-time updates on the progress of Delivery Teams. Creating the Delivery Management Application has reduced errors in data interpretation, allowed real-time data edits, streamlined processes, and reduced payroll costs. This implementation also has, and most importantly, ensured the efficient and timely arrival of critical supplies needed to prevent delays in the voting process.