National Association of Counties

Achievement Award Program

COVID-19 Testing Site Finder

May. 1, 2022
Tags: Telecommunications & Technology
  • Telecommunications & Technology
    Achievement Award Program

    COVID-19 Testing Site Finder

    In early March 2020, when the world was faced with a global shutdown due to the coronavirus pandemic, Miami-Dade County ramped up its emergency response efforts to keep our community safe and slow the spread of the virus. The County quickly mobilized to set up testing sites, schedule appointments, assist members of our community in finding testing sites near them, and develop a business intelligence strategy to keep track of testing data throughout the County. Through collaboration between Miami-Dade County’s marketing, customer experience and information technology teams, a comprehensive and multilayered COVID-19 Testing Program was created that included three key functions: Appointment Scheduling, a Geographic Information System (GIS)-enabled Testing Site Finder and Business Intelligence. This program, combined with a robust public education and community engagement effort, helped deliver vital services and information aimed at keeping our community safe and informed. County Miami-Dade County, Fla. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Information Technology
    COVID-19 Testing Site Finder
    May 1, 2022
    May 1, 2022, 12:00 am
    Achievement Award ProgramTelecommunications & TechnologyCoronavirus
2022 NACo Achievement Award Winner
COVID-19 Testing Site Finder
Miami-Dade County, Fla.

About the Program

CATEGORY: Information Technology
YEAR: 2022
In early March 2020, when the world was faced with a global shutdown due to the coronavirus pandemic, Miami-Dade County ramped up its emergency response efforts to keep our community safe and slow the spread of the virus. The County quickly mobilized to set up testing sites, schedule appointments, assist members of our community in finding testing sites near them, and develop a business intelligence strategy to keep track of testing data throughout the County. Through collaboration between Miami-Dade County’s marketing, customer experience and information technology teams, a comprehensive and multilayered COVID-19 Testing Program was created that included three key functions: Appointment Scheduling, a Geographic Information System (GIS)-enabled Testing Site Finder and Business Intelligence. This program, combined with a robust public education and community engagement effort, helped deliver vital services and information aimed at keeping our community safe and informed.

Explore Winning Programs

In early March 2020, when the world was faced with a global shutdown due to the coronavirus pandemic, Miami-Dade County ramped up its emergency response efforts to keep our community safe and slow the spread of the virus. The County quickly mobilized to set up testing sites, schedule appointments, assist members of our community in finding testing sites near them, and develop a business intelligence strategy to keep track of testing data throughout the County. Through collaboration between Miami-Dade County’s marketing, customer experience and information technology teams, a comprehensive and multilayered COVID-19 Testing Program was created that included three key functions: Appointment Scheduling, a Geographic Information System (GIS)-enabled Testing Site Finder and Business Intelligence. This program, combined with a robust public education and community engagement effort, helped deliver vital services and information aimed at keeping our community safe and informed. County Miami-Dade County, Fla. Featured Resources Announcing 2022 Achievement Award Winners Achievement Award Category Information Technology

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